Free Screening

Frequently Asked Questions

Everything patients usually ask before their first visit. If your question is not here, call us — we are happy to answer it.
Free Screening
(630) 474-2759

Illinois allows direct access to physical therapy, so in most cases you can begin without a referral. Some insurance plans still require one for coverage — call us and we will verify your specific plan before your first visit.

Bring your photo ID, insurance card, any referral or imaging reports from your physician, and comfortable clothing you can move in. Arrive about ten minutes early to complete paperwork.

Most visits run 45 to 60 minutes, including hands-on treatment, exercise, and any modalities in your plan. Your first evaluation may run slightly longer.

It depends on your condition and goals. Many patients attend two to three times per week for four to six weeks. After your evaluation, your therapist will give you an honest estimate and re-assess as you progress.

Therapy should be challenging, not damaging. Some techniques create temporary discomfort, but we work within your tolerance and adjust based on your feedback at every visit.
We work with most major insurance plans and also offer self-pay options. Call (630) 474-2759 with your plan details and we will confirm your benefits and expected cost.
Yes. We offer a complimentary screening so you can describe your problem, get an initial opinion, and learn whether physical therapy is the right next step — with no obligation.
Yes. For patients whose mobility or transportation makes clinic visits difficult, we offer in-home physical therapy with the same one-on-one attention.
Loose, comfortable clothing and athletic shoes. For lower body treatment, shorts help; for shoulder or neck care, a tank top or loose t-shirt works best.
Yes. We treat both, and we document carefully so your physician, employer, or case manager receives what they need throughout your recovery.